Blog

Category: Workforce Management

Customer service rep focused on solving customer needs

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7 min

How to Build a Team With a Strong Customer Service Focus

Author
Shannon Kluczny

These tips and insights will help you build customer focus organization-wide, and help with developing a...

Women colleagues of multiple generations working together

Create Harmonious Company Cultures: Addressing Generational Differences in the Workplace

Author
Jessica Brown

Having multiple generations in the workforce is not a new challenge, but it can still be...

9 Sample Exit Interview Questions to Help Reduce Employee Turnover

Author
Carlos Ardila

Exit interviews give employees a rare chance to be completely candid and honest with HR. Use...

A female employee sits at her desk but is disengaged in work and is looking out the window.

Quiet Quitting: How Employee Disengagement is Affecting the Workplace

Author
Angie Spencer

You're aware of the term quiet quitting but may have varying ideas of what it is....

manager speaking with a distributed workforce

Four Primary Challenges of Managing a Distributed Workforce

Author
Krista Heumann

While having virtual employees or multiple locations comes with benefits, there are some challenges to keeping...

Man works on robot in Smart manufacturing plant.

Getting Smarter About Smart Manufacturing

Author
Guest Contributor

Smart Manufacturing is changing the face of manufacturing as we know it — and as a...

Q&A: 5 Remote/Hybrid Work Questions Answered

Author
Guest Contributor

Mike Gutman talks about leading and managing a remote/hybrid workforce and provides tips on how to...

How to Successfully Return to Work

Author
Jeff Havens

These two simple questions can help you figure out what your workflows and workplace need to...

4 Skills for a Smooth Transition as Employees Re-enter the Workplace

Author
Derek Smith

Is your workplace preparing for re-entry after COVID-19? Focus learning resources on these four skills to...

Helping Your Employees Through Layoff Scares

Author
Derek Smith

If your employees are worried about their job security during the pandemic, here are several tips...

HR professional onboarding new employees

6 Tips for Tracking the New Employee Onboarding Process

Author
Jessica Brown

Onboarding isn't just about new employees, it's about existing ones too - these tips will help...

Are Your New Hires Failing to Meet Expectations? It Might Not Be Entirely Their Fault

Author
Jeff Havens

It's not you, it's them. Or is it? Here are a few questions to ask and...

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