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Tag: client retention

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5 min

4 Best Practices for Hiring Sales Representatives

Author
Krista Heumann

Here are four steps you can take to improve your recruiting practices, lower turnover, and make...

employee using learning and development resources in the office

Building Strong Customer Relations: How to Cultivate a Customer Service Mindset in Your Employees

Author
Jessica Brown

In today’s competitive market, good customer relationships are not just beneficial; they are essential for business...

Customer service rep focused on solving customer needs

How to Build a Team With a Strong Customer Service Focus

Author
Shannon Kluczny

These tips and insights will help you build customer focus organization-wide, and help with developing a...

customer service employee calling a happy loyal customer

The Best Customer Loyalty and Retention Strategy for the New Decade

Author
Krista Heumann

There are several ways to work on keeping your client base engaged and seeing value in...

Avoid Loss and Increase Customer Satisfaction Through Check Fraud Training

Author
Derek Smith

Fake checks cost consumers and banks millions - your tellers are your first line of defense,...

Steps to Stay Compliant with HIPAA Security Rule Requirements

Author
Guest Contributor

HIPAA Security Rule compliance isn't just a requirement for your business; it's an operational necessity. Here...

5 Tips to Prevent Problems with Your New Product Launch

Author
Krista Heumann

Managing communication and expectations throughout the process can be tricky, but when done right, you'll have...

6 Surprising Reasons to Enhance Your Business Ethics

Author
Jeff Havens

Here are 6 reasons to enhance your business ethics and 5 strategies for putting them into...

One Simple Question To Help You Improve Your Workplace Today

Author
Derek Smith

A simple question can help you discover ways to improve your company culture, reduce costs, and...

H&M Shows Us the Absolute Value of Diversity in the Workplace

Author
Derek Smith

The H&M controversy shows why we need great minds from every background in the workforce.

Getting in the Sales Growth Groove

Author
Krista Heumann

Whether sales in your organization is creeping along too slowly to keep up with the company's...

Increase Customer Satisfaction with a Team That Goes the Extra Mile

Author
Krista Heumann

Customer satisfaction is key to running a thriving business - customers need to know that they're...

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