Coaching means building one-on-one relationships and managing a process that results in specific improved performance in targeted areas. Coaching is not about power, or authority, but it’s a process-driven relationship with clear goals and objectives.
According to a study by Bersin & Associates, organizations with senior leaders who coach effectively and frequently improve their business results by 21% as compared to those who never coach.
Onboarding & Retention
Coaching new hires is a great way to welcome them to the team, help set expectations, get feedback and ultimately enable them to succeed. It also helps build trust between managers and their direct reports and establishes an open line of communication from day one.
Consistent coaching makes employees feel valued and appreciated, and allows them to share and contribute their ideas. This helps build company loyalty and lower employee turnover.
Performance Improvement
Great coaches help people create great goals. When employees create goals that are specific, attainable, and measurable, they are more likely to succeed. Coaching also helps employees work through obstacles with higher confidence and inspire them to overcome challenges.
“Coaching is a process that enables learning and development to occur and thus performance to improve.”
Knowledge Transfer
Probably one of the most important aspects of coaching is the ability to transfer knowledge from one person to another. A strong coaching culture enables employees to continuously share their ideas with others and improve internal processes.
Coaching Skills Training Topic Areas:
- Performance Appraisals
- Providing Employee Feedback
- Coaching for Higher Performance
- Mentoring
- Coaching Different Generations
- Succession Planning
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