Influencing others is a crucial skill for just about every professional in today’s highly interconnected business world.

In order to achieve business objectives, we frequently need to gain the support, trust or commitment to act from others over which we have no authority to coerce action.

The only way to accomplish these complex tasks is through influence.

In this competency guide, you’ll learn:

  • How to develop this competency in yourself and others
  • Supporting behavior statements and development activities