Building a Successful Manager Training Program

Thursday, March 26, 2020, 1:00 pm CT

During the webinar you’ll learn:

  • The benefits of a blended learning approach
  • How feedback should drive your manager training program
  • Why adding friendly competition is a great way to increase engagement
  • A step-by-step breakdown to help you create a successful manager training program

Join us for the first webinar in the BizLibrary client webinar series, building a successful manager training program.

During this webinar, City of The Colony’s HR Director, Rodney Wallican, will show you how he built a successful manager training program using a blended learning approach. He’ll discuss how he utilized in-person training, online training, and gamification to create a successful program that is easy to monitor, increasing his employees’ overall engagement.

Brought to you by your presenters

Rodney Wallican
Human Resources Director
The Colony
Rodney Wallican is the Human Resources Director for the city of The Colony in The Colony, TX. He has held this position for five years. He is responsible for implementing the strategic focus of the HR function for the city. Rodney came to The Colony from DHL where he served as a Human Resources Manager for several regional distribution centers. He has served in a variety of HR roles for 13 years. He believes the most important aspects of his role revolve around leadership development and connecting the dots around employee engagement. Rodney received his BS in Human Resources Management from Winona State University in Winona, MN and his MS in HR Management from the University of Texas at Arlington. He currently holds certifications as a Professional in Human Resources and a SHRM Certified Professional.
Katie Miller
Webinar Host
As a Marketing Specialist with BizLibrary, Katie helps facilitate and create educational and engaging webinars geared towards Human Resources and Learning and Development professionals. She conducts research and works with subject matter experts to ensure the BizLibrary audience is receiving the most relevant and up-to-date content possible.


Q. What platform do you use for your webinars?
A. We use ON24 as our webinar platform.

Q. Do I need to download anything to attend?
A. No, ON24’s interface does not require a download. You’ll just need to make sure you have Adobe Flash enabled and for best results, close down any extra browser windows.

Q. How do I listen in to the webinars?
A. To listen in, you will need a pair of headphones or computer speakers. We do not provide a dial-in number for attendees.

Q. How early can I join the webinar?
A. The webinar room will open 15 minutes before the webinar starts.

Q. Do you recommend a certain browser to watch the webinar?
A. After 3/21/20, ON24 will not support Internet Explorer. We recommend using a supported browser, such as Microsoft Edge, Google Chrome, or Mozilla Firefox to view the webinar.

Q. Do you offer credits for your webinars?
A. Yes, most of our webinars are approved for one hour of HRCI and SHRM general credit. In order to be approved for credits, you must attend at least 50 minutes of the webinar.

Q. How do I know if the webinar is approved for credits?
A. If a webinar is approved for SHRM or HRCI general credits, the registration page will have the SHRM and HRCI badges at the bottom of the page. If you have any questions regarding credits, email

Q. How will I receive my HRCI and SHRM certificate?
A. If you have attended for 50 minutes of an approved webinar, there are a few ways you can obtain your certificate. First, you can download the certificate from a widget in our platform. If you forget to download the certificate during the webinar, an email will be sent with the certificate about 2 hours after the webinar is complete.

Q. If I’m not able to watch the webinar at the live time, can I watch it later?
A. Yes! We understand that you might not be able to watch the webinar at the live time, so we offer our webinars on demand. On-demand webinars are available up until 12 months after the initial live webinar date.

Q. What if I am having trouble accessing the webinar?
A. The webinar room will open 15 minutes before the live time. If you are still having issues attending, email