How to Build a Successful Manager Training Program

Thursday, December 16, 2021, 1:00 pm CT

Join this session to hear the story of the City of The Colony’s venture from no management training program to a program that is now flourishing and moving the employee engagement needle in the right direction. You’ll walk away with helpful tips for launching a new manager training program that you can use at your organization.

Learning objectives:

  • The benefits of a blended learning approach
  • How feedback should drive your manager training program
  • Why adding friendly competition is a great way to increase engagement
  • A step-by-step breakdown to help you create a successful manager training program

Brought to you by your presenters

Rodney Wallican
Human Resources Director
City of The Colony
Rodney Wallican is the Human Resources Director for the city of The Colony in The Colony, TX. He has held this position for five years and is responsible for implementing the strategic focus of the HR function for the city. Rodney came to The Colony from DHL where he served as a Human Resources Manager for several regional distribution centers. He has served in a variety of HR roles for 15 years. He believes the most important aspects of his role revolve around leadership development and connecting the dots around employee engagement. Rodney received his BS in Human Resources Management from Winona State University in Winona, MN and his MS in HR Management from the University of Texas at Arlington. He currently holds certifications as a Senior Professional in Human Resources and a SHRM Certified Professional.
Caroline Miller
Marketing Events Specialist
As the marketing events specialist Caroline Miller spends most of her days learning new things by researching and writing engaging content for L&D and HR professionals. While she enjoys doing work behind the scenes, she has become increasingly passionate about sharing her story through presenting, moderating, and hosting virtual events with other presenters and partners in the industry.

BizLibrary is an approved credit provider for HR Certification Institute (HRCI), the Society for Human Resource Management (SHRM-SCP® or SHRM-CP®), ATD Certification Institute (CPTD/APTD), and Training Industry (CPTM). Viewing this webcast in its entirety qualifies for 1 recertification credit hour towards each credential. Learn more on our accredited content page.


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A. We use ON24 as our webinar platform.

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Q. How do I listen in to the webinars?
A. To listen in, you will need a pair of headphones or computer speakers. We do not provide a dial-in number for attendees.

Q. How early can I join the webinar?
A. The webinar room will open 15 minutes before the webinar starts.

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A. After 3/21/20, ON24 will not support Internet Explorer. We recommend using a supported browser, such as Microsoft Edge, Google Chrome, or Mozilla Firefox to view the webinar.

Q. Do you offer credits for your webinars?
A. Yes, most of our webinars are approved for one hour of HRCI and SHRM general credit. In order to be approved for credits, you must attend at least 50 minutes of the webinar.

Q. How do I know if the webinar is approved for credits?
A. If a webinar is approved for SHRM or HRCI general credits, the registration page will have the SHRM and HRCI badges at the bottom of the page. If you have any questions regarding credits, email

Q. How will I receive my HRCI and SHRM certificate?
A. If you have attended for 50 minutes of an approved webinar, there are a few ways you can obtain your certificate. First, you can download the certificate from a widget in our platform. If you forget to download the certificate during the webinar, an email will be sent with the certificate about 2 hours after the webinar is complete.

Q. If I’m not able to watch the webinar at the live time, can I watch it later?
A. Yes! We understand that you might not be able to watch the webinar at the live time, so we offer our webinars on demand. On-demand webinars are available up until 12 months after the initial live webinar date.

Q. What if I am having trouble accessing the webinar?
A. The webinar room will open 15 minutes before the live time. If you are still having issues attending, email