Keeping it Moving: The Secret to an Engaging User Experience

Thursday, November 11, 2021, 1:00 pm CT

Nothing is worse for utilization than a boring, static, and unengaging user experience. If you’re looking for creative but easy-to-implement ways to improve your learners’ overall engagement in your programs, this is the session for you! By improving their user experience through a dynamic homepage and content customization, Westmont Hospitality was able to change our employees’ mindset from less than enthused about training to total training program advocates. During this session, we’ll share all our secrets so you can have an engaging user experience, too.

Learning objectives:

  • Why you should customize your homepage
  • Ways to gain management buy-in for learning through your LMS
  • How to improve the overall user experience for your learners

Brought to you by your presenters

Amanda Herder
Manager of Training
Westmont Hospitality
Amanda Herder is the Manager of Training/Trainer for Westmont Hospitality. She has spent the last 20 years enjoying the training field with researching, designing, and delivering training materials in many industries. She understands that guests and customers are the single most valuable asset for a company and is driven by the pursuit of a guest-driven focus. When she is not training, she is keeping track of six kids and loving Amazon.
Jennifer Ramirez
Director of Training and Financial Systems
Westmont Hospitality
As the Director of Training and Financial Systems for Westmont Hospitality, Jennifer Ramirez is responsible for the strategic direction, vision, and developmental growth for two divisions. She is dedicated to listening to employees and improving and building on employee engagement and experience through an onboarding plan and continued education programs. With more than 29 years of hospitality experience, she is passionate and committed to the development and growth of employees. When not working, Jennifer can be found enjoying her other passion - horses. Her kids will tell you that she believes there is no expense too expensive when it comes to the horses.
Caroline Miller
Marketing Events Specialist
As the marketing events specialist Caroline Miller spends most of her days learning new things by researching and writing engaging content for L&D and HR professionals. While she enjoys doing work behind the scenes, she has become increasingly passionate about sharing her story through presenting, moderating, and hosting virtual events with other presenters and partners in the industry.

BizLibrary is an approved credit provider for HR Certification Institute (HRCI), the Society for Human Resource Management (SHRM-SCP® or SHRM-CP®), ATD Certification Institute (CPTD/APTD), and Training Industry (CPTM). Viewing this webcast in its entirety qualifies for 1 recertification credit hour towards each credential. Learn more on our accredited content page.


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