Panel Discussion: How to Develop a Strategic Training Program Plan

Tuesday, April 27, 2021, 1:00 pm CT

The development and planning stage for your training program is crucial to overall program success. Whether you’re in the pre-program phase or analyzing phase, there’s so many priorities and moving parts it can be hard to know what your next move should be. Come learn from the experts who’ve seen and strategized through it all!

We’ve rounded up a few of BizLibrary’s tenured Client Success Managers to share their secrets and strategies firsthand that have proven to be successful in a variety of industries and company sizes. BizLibrary’s Client Success team is composed of training industry experts that are focused on providing partnership, support, and resources​ to help BizLibrary’s clients along every step of the way.

This webinar will be a live Q&A style with BizLibrary’s Client Success Managers: Taylor, Olivia, and Jennie. You can send in your questions using the form after you register or submit them in the chat during the webinar.

During this webinar, you’ll learn:

  • A practical approach to identifying priorities
  • Best practices to follow when forming a training program mission, vision, and goal
  • Real strategies that fellow learning and development professionals have used to achieve success
  • Why you need to align your training program to your company’s core values and goals

Brought to you by your presenters

Jennie Randa
Client Success Manager
Taylor Schreck
Client Success Manager
Olivia Heller
Client Success Manager
Rachel Grzeskowiak
Webinar Host

BizLibrary is an approved credit provider for HR Certification Institute (HRCI), the Society for Human Resource Management (SHRM-SCP® or SHRM-CP®), ATD Certification Institute (CPTD/APTD), and Training Industry (CPTM). Viewing this webcast in its entirety qualifies for 1 recertification credit hour towards each credential. Learn more on our accredited content page.


Q. What platform do you use for your webinars?
A. We use ON24 as our webinar platform.

Q. Do I need to download anything to attend?
A. No, ON24’s interface does not require a download. You’ll just need to make sure you have Adobe Flash enabled and for best results, close down any extra browser windows.

Q. How do I listen in to the webinars?
A. To listen in, you will need a pair of headphones or computer speakers. We do not provide a dial-in number for attendees.

Q. How early can I join the webinar?
A. The webinar room will open 15 minutes before the webinar starts.

Q. Do you recommend a certain browser to watch the webinar?
A. After 3/21/20, ON24 will not support Internet Explorer. We recommend using a supported browser, such as Microsoft Edge, Google Chrome, or Mozilla Firefox to view the webinar.

Q. Do you offer credits for your webinars?
A. Yes, most of our webinars are approved for one hour of HRCI and SHRM general credit. In order to be approved for credits, you must attend at least 50 minutes of the webinar.

Q. How do I know if the webinar is approved for credits?
A. If a webinar is approved for SHRM or HRCI general credits, the registration page will have the SHRM and HRCI badges at the bottom of the page. If you have any questions regarding credits, email

Q. How will I receive my HRCI and SHRM certificate?
A. If you have attended for 50 minutes of an approved webinar, there are a few ways you can obtain your certificate. First, you can download the certificate from a widget in our platform. If you forget to download the certificate during the webinar, an email will be sent with the certificate about 2 hours after the webinar is complete.

Q. If I’m not able to watch the webinar at the live time, can I watch it later?
A. Yes! We understand that you might not be able to watch the webinar at the live time, so we offer our webinars on demand. On-demand webinars are available up until 12 months after the initial live webinar date.

Q. What if I am having trouble accessing the webinar?
A. The webinar room will open 15 minutes before the live time. If you are still having issues attending, email