If your organization is lacking an efficient and effective modern training solution, it can be quite the challenge to stay up to date with complex financial institution regulations, while attracting and retaining top talent, closing skill gaps, and remaining competitive.

COMMON CHALLENGES

CLOSE SKILL GAPS

There’s so much for new employees to learn with finance regulations and processes, and even seasoned employees need refreshers and updates. Online training can quickly close skill gaps in these topics and in other areas, like working with customers and using software correctly.

BOOST SALES GROWTH

Every bank and credit union needs to see sales growth to be successful, and that only comes when your employees can learn and improve their skills in navigating the sales process, upselling and cross-selling, using emotional intelligence, and delighting customers.

DEVELOP LEADERSHIP

Your leaders have to keep up with continual change to steer the business, and modern training courses in professional development topics for leaders can help them manage all the moving parts of your organization.

THE BIZLIBRARY SOLUTION

Whether you’re just starting a training program or looking to improve an inefficient program, BizLibrary’s online learning solutions tailor to your need for strategic training in financial services.

We’ve partnered with industry leader, OnCourse Learning, to bring you the best offering of online training for banks, credit unions, and mortgage lenders. Plus, with the BizLibrary Collection, you’ll have access to thousands of video lessons and courses covering every business-critical topic you need for success.

SPECIALTY LIBRARIES

Click an icon below to learn more about our Financial Services industry content libraries.

Banking

Credit Unions

Mortgage Lending

KEY FINANCIAL SERVICES TOPIC AREAS

In addition to meeting your compliance and regulatory needs, BizLibrary also covers these key professional development topics:

BSA & AML Case Studies

Deposit & Transaction Compliance

Consumer Lending & Financial Knowledge

Board of Directors

Customer Services

Ethics

Anti-Harassment

Communications

Personal & Career Development

Cybersecurity

BROWSE LIBRARY

THE BIZLIBRARY DIFFERENCE

WIDE RANGE OF TOPICS

Whether your employees need to close skill gaps in everyday responsibilities, learn how to improve client relationships and bring in more revenue, or improve leadership skills to build trust and make better organizational decisions, The BizLibrary Collection covers all the topics you need to develop your workforce.

ON-DEMAND LEARNING

Give your employees the ability to train anytime, anywhere – our solutions are all online and mobile-friendly! If a bank teller wants to improve listening skills between customers, or a mortgage lender needs to brush up on overcoming objections before a call, our content can easily fit into their busy schedules.

VARIETY OF FORMATS

Learning isn’t one-size-fits-all, so however your employees prefer to learn, we have content they can engage with! Whether they’re looking for short, micro-video lessons, more in-depth video courses, interactive video programs, elearning courses, or ebooks, The BizLibrary Collection has it covered.

REINFORCEMENT

Training without reinforcement leads to poor application on the job. BizLibrary provides you with built-in reinforcement in the form of boosters, handouts, transcripts, supporting resources, and quizzes, so employees can recall their training when they need it and do the right thing in every situation. 

SIMPLIFIED COMPLIANCE

With our powerful and intuitive platform, you can significantly reduce the time and resources required for compliance training, while simultaneously improving ease of delivery, tracking, and reporting. Don’t waste another minute with cumbersome compliance!

TRUE PARTNERSHIP

Gain insights from our Client Success experts on how you can grow your training program and improve business results across your financial institution. We’re here to provide the support and resources that help you use employee development to truly overcome your business challenges.

SUCCESS STORY

Consumers’ dedication to providing effective and engaging training has helped them to increase satisfaction for both employees and customers, along with reducing the time and costs involved with training. For one class alone, using BizLibrary for prerequisite content helped Consumers cut the class time in half and save $14,400 per year!

Read the full success story to see how Consumers Credit Union is maximizing organizational performance through modern and strategic employee training.